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Ticket Policies


Redeeming Flex Subscriptions

If you hold a flex pass subscription, you must make a reservation for a specific performance with the Greenhouse Theater Center Box Office. Reservations can be made with the Box Office at 773.404.7336 or by emailing a detailed request and your phone number to boxoffice@GreenhouseTheater.org.

 

Please provide the following information with your request:

  • Name on Subscription
  • Requested Date of Performance
  • Your Phone Number
  • Your Email Address
  • Your Seating Preference

Contact the Greenhouse Theatre Center box office at:

773.404.7336
boxoffice@GreenhouseTheater.org

Box Office Hours:

Monday: Closed

Tuesday: 12pm - 6pm

Wednesday - Saturday: 10am - 8pm

Sunday: 10am - 4pm

The box office opens 90 minutes before ticketed performances for late night shows

 


Exchange Policy

 

Exchanging Subscriber Tickets

As a benefit to our subscribers we offer up to three complimentary ticket exchanges within the run of a show. If the date of your performance does not work for you, simply call or email the box office and they will exchange your ticket, subject to availability. Please note, while we do not charge any service fee for exchanges, if you move to a different series an upgrade fee may apply. There are no refunds for moving to a lower priced performance.


Exchanging Single Tickets

Single tickets may be exchanged for another performance of the same production for a service fee of $5.00 per ticket if the exchange request is made prior to the originally scheduled performance. An upgrade charge will apply if the switch is to a higher-priced performance.

 

Please provide the following information with your request:

  • Name on Subscription or Single TIcket Order
  • Current Date of Performance
  • Requested Date of Performance
  • Your Phone Number
  • Your Email Address
  • Your Seating Preference
    Note: Where seating preferences are not specified, the box office will seat as CLOSE to current subscription seats as possible.

 

Contact the Greenhouse Theatre Center Box Office at:

773.404.7336
boxoffice@GreenhouseTheater.org

 

Box Office Hours:

Monday: Closed

Tuesday: 12pm - 6pm

Wednesday - Saturday: 10am - 8pm

Sunday: 10am - 4pm

The box office opens 90 minutes before ticketed performances for late night shows

 


Cancellations and Refunds

We are sorry, but there are no refunds on tickets.

 


20Today Tickets

20Today tickets are available on the day of the performance, one hour prior to curtain. Tickets are only available in person at the box office and are subject to availability. Tickets are limited to 2 per person and $20 each.


Student Tickets

Student tickets are available at $10 for every performance except Opening Night and Between the Lines. Contact the Greenhouse Theater Center Box Office at 773.404.7336.

 

Industry Tickets

Industry tickets are available at $15 on Friday evening performances. Contact the Greenhouse Theater Center Box Office at 773.404.7336 and mention the code INDUSTRY.